Cases In Call Center Management Book

By keeping track with market developments, our company is included in distributing and supplying an Cases in Call Center Management Book in Ahmedabad, Gujarat, India. this Written by authorities in the call center industry, Cases in Call Center Management brings to light the strategic importance of call centers in today's business world. While large corporations have explicit call centers, small organizations, even if they do not designate a part of the organization as a call center, due to changing attitudes toward customer service, in practice have call centers. As interactions with customers move away from person-to-person to other interactive media options, the call center is emerging from the shadows to become a vital force for corporate marketing and communication.