Customer Feedback System

CORE Customer Feedback System is designed for companies and organizations eyeing for a more ei cient way to capture customer feedback. Our cost-ei ective and user-friendly CFS is designed for organisation who wants to get Customer reaction at the time they exhaust services, and analyse and report survey results quickly and easily.
Technology:
CORE oi er highly spontaneous, climbable technology, CORE CFS uses platforms for customer input such as touch screen kiosks, Tablets, mobile phones and other emerging technologies. Whatever technology aids you choose, your customers are invited to rate their experience and enter additional comments. These results are processed by the CORE Confidence Filter to generate statistical data about their visit. The CORE CFS Comments Processor allows managers to identify, at a glance, any feedback received which require following up.
Reporting:
CORE CFS reports are robust available online or are set up to be delivered direct via email, to be downloaded at HO. This data can be streamed in real time, providing key performance indicator (KPI) information straight to management, at the same time as on site or on the move.
Immediate Response:
In addition to engaging with customers, CORE CFS immediately engages the concern employee and customer by shooting a SMS to the customer and concern employee in organisation. This not only let the employee know about the customer perception but also help the customer to track the status of the complaint lunched by