Helpdesk And Knowledgebase Software

SIERRA ODC Private Limited is a Microsoft Gold Partner with headquarters in India and operational offices in Malaysia, USA and UAE. Since its inception in 1998, SIERRA has steadily established itself as a leader in providing IT solutions for top enterprises; proficient in Hardware Integration / Automation Technologies, Enterprise Software Development, Custom Software Development, Web and Mobile Applications Development for customers around the globe. SIERRA holds excellent expertise in providing software solutions that integrate with a plethora of hardware and control systems to deliver mission-critical automation solutions to enterprises across multiple industry verticals like Automotive, Pharmaceutical, Agro-Chemical, FMCG etc., in Supply Chain, Logistics, Warehousing and Manufacturing domains. eFACiLiTY - Enterprise Facility Management Software is a leading CAFM/FMS solution that competes with world-leading products in the CAFM/EAM/CMMS space. It is a contemporary solution that works together with businesses to provide complete perspective on facilities operation by bringing together space, people, assets and maintenance into a single system. eFACiLiTY can seamlessly integrate with all popular Building Management Systems (BMS) and Building Automation Systems (BAS) from companies like Honeywell, Siemens, Schneider Electric, Tridium, Carrier Race, Azbil, Trane, Automated logic etc., The system has been conceptualized, developed, continuously improvised and innovated to optimize the entire facility management operations of any large infrastructure like Airports, Business / IT Parks, Commercial & Residential Complexes, Corporate Houses, Data Centers, Government Organizations, High Security Buildings, Hospitality, Healthcare, Manufacturing Facilities, Smart Cities, Retail. SIERRA specializes in the development of Warehouse Management Software (WMS) Systems which automates and optimizes the entire warehouse operations. SIERRA has implemented world-class WMS solutions for manual and automated warehouse fulfilment, material handling and supply chain operations; it is integrated and compatible with Automated Storage & Retrieval System (ASRS), Supply Chain Management Systems (SCM) and Transportation Management Solutions (TMS). Key Projects Program Planning Tool Know Your Customer Application Sales Executive Survey and Appraisal Management System Global Labelling Application Global Freight Tool Track and Trace Query Tool (Helpdesk) Field Marketing Excellence - Japan Tobacco International Warehouse Occupancy Analysis Application Service Parts Management System - DHL, India Supply Chain Management - Novartis, Sandoz, Syngenta Management of Change (MoC) - Shell, Malaysia Airport Automation, Cargo Management, Point of Sale Systems - Civil Aviation Authority, Uganda Farm Production Management System - Malaysian Agri-Food Corporation Warehouse Management for Automated Storage & Retrieval System (ASRS) - Hero MotoCorp, India - BRBNMPL - Subsidiary of Reserve Bank of India - Allied JB, India - Craftsman, India Energy Visualization and Analysis Product - Development - Schneider Electric, Australia Customs, Ports, Free Trade Zones Affairs Application - Kingdom of Bahrain Online Voucher Distribution System - Sodexo, India Sample Distribution Application - Merck, India Recruitment Application - Assam Police, India - Assam Forest, India - Railway Recruitment Board, India Waste Disposal Management System - Tekno Therm Industries, India