Ivrs

Our Innovative Technology Electronic Product IVRS (Interactive Voice Response System) will take care of your Business 24/7.
Main Features:
1.Call Transfer: The Customer will have an option of getting his Call transferred to the Operator through the IVRS

2.Appointment / Order Booking: In case of Hospital, the patient can book an appointment through IVRS without the help of the Receptionist and in case of Product Distribution / Sales Company, the Customer can book the Order for the Product without the help of an Operator.

3.Call Logs: It shows the callera s phone number, called time & date.

4.Database Access: The Customer can access the Database anytime through the IVRS for the relevant information by entering the required ID numbers

5.Bulk SMS: Company representatives can send bulk messages to the Customers / Employees. Very useful in marketing products or services.

6.Customer Message Recording: The Customer can leave a message through the IVRS system by recording his queries or any information and the same can be replayed by the Company representative.

7.Bulk Calling: The Company representative can make pre-recorded Bulk Calling through the IVRS to the list of customized phone numbers.

8.Call Conversation Recordings: The telephonic conversation between the Operator / Executive and the Customer can be recorded and the same can be replayed by the Company representative.

9.SMS Alert & E-mail Alert